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Chalets and swimming pool at Ultimate Sky

Chalet rules and regulations

Terms & Conditions

Helping us ensure a peaceful and comfortable stay for all our guests.

Chalet guests

Ultimate Sky – Chalet Rules and Regulations

To ensure a peaceful and comfortable stay for all our guests, please adhere to the following rules:

Day-visitor feeR170per person
Day visitors must leave by22:0010:00 PM

  1. No Smoking

    Smoking is strictly prohibited inside the chalets.

  2. No Loudspeakers

    The use of loudspeakers or any loud music is not permitted inside the chalets.

  3. No Sound Next to the Pool

    Playing music or using sound equipment at the swimming pool next to the chalets is strictly prohibited, as it disturbs guests staying in the chalets.

  4. No Sitting on Verandas

    Guests are not permitted to sit on the veranda next to the small hall.

  5. Day Visitors

    All visitors to guests staying in the chalets must pay a day-visitor fee of R170 per person. Day visitors must leave the premises by 22:00 (10:00 PM). Failure to comply with these rules may result in a penalty.

Thank you for your cooperation and understanding.

We appreciate your assistance in maintaining a peaceful and pleasant environment for all our guests.

Management – Ultimate Sky

Functions, events & venue hire

Venue Terms & Conditions

The following terms apply to venue bookings, functions and events at Ultimate Sky.

01Ultimate Sky Terms & Conditions

  • The reservation of the date is done after acceptance of the quote and a deposit of 30% – 50% has been made, depending on the total amount of your quote.
  • The acceptance of the quote or invoice indemnifies us from any theft, death, injury or danger.
  • The balance of the total amount including the holding refundable deposit is payable 14 days prior to the date of the event.
  • The venue operates from 10:00 – 22:00. No person is allowed to use the venue thereafter. Failure to adhere to such rule will result in a fine between R1,000.00 – R3,000.00 depending on the departing time.
  • The refundable deposit is used to cover costs of any breakage on the date of the event and is refundable within 3 working days after the date of the event.
  • Strictly no cars on the lawn.
  • No one is allowed to be on the lawn with a car, not even for the purposes of dropping off the bride.
  • No one will be allowed to sleep on the premises for purposes of decoration or cooking unless booked in the chalets. Only people booked in the chalets can remain after 19:00.
  • Storage facility will be provided at R1,500.00 per day, in preparation of your event.
  • No outside alcohol is permitted on the premises, as an in-house cash bar is available for your convenience.

02Ultimate Sky Cancellation Policy

  • In an event whereby there is a cancellation, a six months notification is required to recover the full refund of what is already paid.
  • Cancellations within 3–6 months before the event: 20% of the quoted amount will be forfeited.
  • Cancellations within 3 months prior to the event: all deposit paid will be forfeited.

03Check-in & Check-out

  • The check-in time at the venue is 10:00 to 22:00 from Monday to Saturday.
  • The check-in time at the venue is 10:00 to 20:00 on Sundays.
  • The check-in time at the venue chalets is 14:00, and check-out is by 11:00.
  • Upon check-in the Ultimate Sky staff member will perform an inventory checklist with the person who booked; the same will be done upon check-out.
  • Failure to perform the inventory check-out list means the guest will be liable for anything missing or damaged in the chalet.

04Ultimate Sky Ambience Policy

  • Our garden and features are to be respected at all times.
  • The furniture will not be moved from its original position under any circumstances.
  • No person is authorised to urinate at any area forming part of the lodge other than at the designated ablution facilities. Failure to adhere to such rule will result in immediate removal of such individual(s).

05Ultimate Sky Security & Personnel

  • Our employees or any persons appointed by us will be present on the date of the event but cannot be given any instructions by anyone except our management.
  • It is the responsibility of the host to provide security on the day of the event.
  • The host is responsible for any damage to the property effected by a person(s) attending the function of the client.
  • Should we discover any stolen chalet items, we have the right to deduct it from your deposit, alternatively a right to open a case against you.

06Entertainment & Sound Systems

  • No DJ sound systems, large speakers, or external sound equipment may be brought onto the property without prior written approval from Ultimate Sky Venue & Lodge.
  • Any approved external sound system must comply with the venue’s noise restrictions and all applicable municipal noise regulations.
  • Venue management reserves the right to request that the volume be reduced or that music be stopped immediately if it becomes excessive, disruptive, or causes complaints.
  • The client accepts full responsibility for any loss, damage, injury, or disruption caused by the external DJ, sound provider, or their equipment.

07Decorations

  • Large-scale decorations or event installations require prior approval from venue management. Additional setup, supervision, or cleaning fees may apply where necessary.

08Catering

  • Large-scale catering services for events exceeding 20 guests must be arranged with venue management in advance and may be subject to an additional venue fee.
  • Any catering equipment, gas appliances, serving stations, or temporary kitchen facilities must receive prior approval before being brought onto the property.

09Jumping Castles & Inflatable Equipment

  • Jumping castles, inflatable play equipment, or similar amusement attractions are not permitted on the property unless specifically approved by Ultimate Sky Venue & Lodge.
  • Where approved, the use of a jumping castle must be included in the event quotation, and all related fees must be paid in full before the event.
  • The client is responsible for ensuring that all inflatable equipment is installed, operated, and supervised by a qualified service provider.
  • Ultimate Sky Venue & Lodge accepts no responsibility for injuries, accidents, equipment failure, or damage arising from the use of inflatable equipment.
  • The client will be held liable for any damage caused to the venue, gardens, electrical systems, or surrounding property resulting from the installation or use of a jumping castle.

Questions about these terms? Contact us on 012 526 0072 or info@ultimatesky.co.za.